Episode 1 (S02E01)

A dense fog envelops Heathrow, causing chaos as new terminal manager Callum grapples with hundreds of frustrated passengers left stranded overnight. With visibility plummeting to under 100 meters on the runway, safety officer Chris is tasked with directing the planes. Meanwhile, manager Nilam uncovers the hidden features of one of Heathrow’s most exclusive first-class lounges. Dispatcher James and his crew race through the terminal, searching for last-minute passengers for a flight bound for Pakistan.