Demi, the passenger experience manager, navigates the challenges posed by unhappy travelers, while check-in agents Carrie-Anne and Selina work to fix malfunctioning baggage belts. Meanwhile, Bob from the Border Force faces a tough choice about granting entry to a young Brazilian student who wishes to visit his brother in the UK.
Show
Britain's Busiest Airport: Heathrow
Episode
S04E01
Air Date
May 02, 2018