Alexandra Hotel, Llandudno (S10E04)

For the past two years, church minister John Humberstone has been hosting visitors at the Grade-II listed Alexandra Hotel in Llandudno, but the establishment is facing serious challenges. Alex Polizzi travels to north Wales with the aim of turning the hotel's fortunes around, but she faces a tough task ahead. With a struggling restaurant, a tarnished reputation, and a slew of negative reviews, Alex must work diligently to breathe new life into this troubled business.