Episode 11 (S02E03)

An old colleague of Anna's is hosting an elegant charity ball at the hotel, leading to some staff members dressing down. Among the guests is Lady Stanwood, a familiar face as she once worked as a chambermaid here. However, Anna is determined to make her mark. At the same time, Ben welcomes an old school friend who has just arrived. In the kitchen, the focus is on fostering a spirit of European teamwork.